Sanjeev Kumar Sharma
Global Operations & Finance Transformation Leader
Multi-Hub Delivery | Digital Finance Transformation | EMEA-JAPAC-ASEAN Experience
20+ years of experience across global finance operations and transformation, leading complex multi-country operations across EMEA, Japan and APAC. Experience spans finance transformation, shared services, multi-hub delivery, process transitions and technology-enabled change, including leadership of 60+ FTE across 25+ countries supporting $500M+ revenue cycles.
Languages & Global Reach
- Hindi (Native)
- English (Full Professional)
- Japanese (Full Professional) - JLPT N4
- Greek (Professional Working)
- Flexible for International Travel & Assignments
Global Experience & Market Reach
Global Operations & Transformation
Global operations, finance transformation, shared services, process transitions, governance, and technology-enabled transformation
Global Experience & Reach:
- UK & EMEA Region: Multi-country operations and stakeholder experience across European markets
- Middle East & Africa: UAE, Dubai — emerging market focus and cross-border opportunities
- Asia-Pacific: Japan, APAC/ASEAN Operations (Malaysia, Thailand, Singapore)
Multilingual Language Edge
Professional language expertise enabling seamless global operations and cross-cultural collaboration
Japanese Language
JLPT N4 | Japan Experience
Japanese language capability combined with professional experience supporting Japan operations and stakeholders.
International Leadership
25+ Countries
Cross-cultural leadership across EMEA, Japan and APAC, working with diverse teams and global stakeholders.
Global Business English
Fluent Communications
Finance operations, GCC leadership, and international stakeholder management
Global Delivery, GCC & Transformation
🏗️ Tower Development & Scope Expansion
Experience developing and scaling finance operations across O2C, P2P and Order Management, including process transitions, governance, operating structures and capability expansion.
🌍 Multi-Hub Delivery Model
Led multi-hub global operations across EMEA and APAC, coordinating teams, process delivery and stakeholder requirements across locations, languages and time zones.
⚙️ Automation & AI-Enabled Transformation
Spearheaded automation journey from 65% to 95%+ STP rates through RPA (invoice processing, cash application, reconciliation) and AI/ML pilots (anomaly detection, predictive analytics, intelligent document processing). Focused on reducing manual effort, improving process efficiency and strengthening operational scalability.
🏗️ Build-Operate-Transfer (BOT)
BOT operating models for capability setup and scaling, including transition planning, knowledge transfer, governance, operating readiness and structured handover.
✨ Technology-Enabled Transformation
- •Simplify processes and eliminate unnecessary manual work.
- •Apply automation and AI where they improve business outcomes.
- •Connect process, technology and operational requirements.
- •Use data and insights to improve decisions and performance.
Core Competencies
📊 Global Finance Operations
O2C | I2P | Multi-Country Operations : Deep experience across complex multi-country, multi-entity and multi-currency environments, focused on cash flow, operational performance, controls and customer experience.
🏢 GCC / GBS Operations & Governance
Experience across global shared services, multi-country operations, process transitions, governance and capability scaling, with exposure to GCC/GBS operating models and transformation.
💡 Digital Finance Transformation
Experience across shared services, multi-country operations, process transitions, governance and capability scaling, with exposure to GCC/GBS operating models and transformation.
💰 Working Capital & Strategic Finance
Improved cash performance through DSO reduction, receivables optimization and operational performance initiatives across complex global operations.
👥 Global & Cross-Cultural Leadership
Experience leading 60+ FTE across 25+ countries, building high-performing teams and managing diverse stakeholders across EMEA, Japan and APAC.
🔄 Operating Model & Process Transformation
Experience simplifying global operations, standardizing processes, transitioning work across locations, and improving governance, controls and service delivery.
Professional Experience
Manager O2C Order to Cash - EMEA & Japan Region
Cargill
March 2019 - August 2025
- Led complex O2C operations across EMEA and Japan, supporting $500M+ revenue cycles across multi-country environments.
- Led 60+ FTE across multiple delivery hubs, supporting operations across 25+ countries.
- Contributed to a 15-day DSO reduction, supporting $10M+ in working-capital improvement.
- Led the O2C business operations workstream for SAP S/4HANA transformation, supporting process stabilization and improved billing accuracy post-rollout.
- Led RPA transformation initiatives across invoice processing and cash application, from business requirements through implementation and operational adoption.
- Led SaaS/cloud billing operations and process improvements across billing, deferred revenue and related operational controls.
Team Manager - Japan and Malaysia Process
Cargill
June 2015 - February 2019 · 3 years 9 months
- Led finance operations teams supporting Japan and Malaysia, managing cross-cultural stakeholders and regional service delivery.
- Led process improvement initiatives across finance operations, including AP, AR and collections.
- Managed finance process transitions and operational improvements across complex multi-entity environments.
- Managed cross-cultural stakeholders across regional and global teams.
Senior Analyst - Finance Lead, Order to Cash
Oracle
February 2004 - June 2015 · 11 years 5 months
- Led global finance operations across Revenue Management and Accounts Payable processes.
- Led global finance process migrations and transitions across P2P, O2C, Q2O and Order Management.
- Led global finance transformation programs, coordinating cross-functional stakeholders, process transitions and operational change.
- Led finance process improvements and business-side implementation activities across Oracle E-Business Suite and O2C operations.
- Supported global finance operations in Japanese and Greek, working across cross-cultural teams and international stakeholders.
Technical & Functional Skills
🏢 GCC & Shared Services
- GCC Tower Setup & Governance Framework
- Multi-Hub Delivery Model Design
- Build-Operate-Transfer (BOT) Model
- Process Standardization & Quality Frameworks
- Shared Services Center Optimization
- Cost & Performance Management
🌍 Global Finance Operations
- Order-to-Cash (O2C) & Quote-to-Cash (Q2C)
- Procure-to-Pay (P2P) & Invoice-to-Pay (I2P)
- Multi-Country, Multi-Currency Operations
- Cash Application & Collections Management
- Working Capital Optimization (DSO, DPO, CCC)
- Revenue Recognition (ASC 606/IFRS 15)
🎯 Enterprise Systems & Digital Enablement
- SAP ECC & S/4HANA Implementation & Migration
- Oracle E-Business Suite & Cloud
- NetSuite Cloud Finance
- ServiceNow Procurement & ITSM
- Coupa & Ariba Procurement Platforms
- Advanced Analytics & BI Tools
⚙️ Automation & Digital Innovation
- Robotic Process Automation (RPA) - UiPath, Blue Prism
- Straight-Through Processing (STP) Optimization
- Invoice Processing & OCR Automation
- Intelligent Document Processing (IDP)
- AI/ML for Anomaly Detection & Predictive Analytics
- GitHub AI Copilot & Knowledge Management
👥 Leadership & Transformation
- Global Team Management (60+ FTE, 25+ Countries)
- Cross-Cultural Leadership & Inclusion
- Digital Transformation Program Management
- Change Management & Adoption Strategy
- C-Suite Stakeholder Management
- Strategic Performance Reporting
🌐 Global Operations & Leadership
- Multi-Country Operations Leadership
- Cross-Cultural Stakeholder Management
- Global Delivery & Operating Model
- Process Transitions & Knowledge Transfer
- Governance & Performance Management
- Team Development & Capability Building
Education & Certifications
Executive Program in Strategy Management
Indian Institute of Management Kashipur
2018
Master's Degree, Information Technology
Kuvempu University
2009 - 2011
Japanese Language Certifications
JLPT N4 - Japan Foundation
Multiple language qualifications across Japanese, Greek, and professional fluency
Apps by Sanjeev
FocusClockTasks
Distraction-free focus clock
A minimalist ClockTab-style focus dashboard. Real-time clock with Tokyo timezone, full date display, and a simple task management system. Perfect for deep work and distraction-free productivity.
AI Interview Assistant
Interview prep companion
AI-powered interview preparation tool for finance operations professionals. Get personalized questions, expert answers, and tips for mastering interviews in O2C, P2P, AP, and finance transformation roles.
GBS Knowledge Hub (KMS)
Career development & learning platform
Comprehensive Knowledge Management System with role-based pathways (0-5, 5-10, 10-15 years) across 7 finance operation towers. Learn, grow, and reference critical knowledge at every career stage.
TopMate Coaching Services
1-on-1 coaching for finance professionals seeking career advancement, interview mastery, founder positioning, and strategic career clarity. Book a session on TopMate for personalized guidance from a 20+ years global finance operations leader.
Interview Mastery
Master finance operations interviews with confidence. Get real interview scenarios, technical deep-dives in O2C, P2P, AP, FP&A, and systems expertise. Learn keyword-matching strategies that impress interviewers and convert offers.
For You If:
- ✓ Preparing for Director/Senior Manager interviews
- ✓ Need SAP/Oracle/JDE technical prep
- ✓ Want to stand apart from other candidates
- ✓ Seeking multiple offer opportunities
Career Acceleration
Position yourself for the next level. Strategic career planning, executive presence development, and promotion readiness coaching. Build the narrative that gets you noticed for director and VP roles.
For You If:
- ✓ Ready for director/VP role
- ✓ Want to accelerate your growth
- ✓ Need strategic career positioning
- ✓ Building executive presence
Career Direction & Clarity
Unsure about your next move? Let's find clarity. From job search strategy to career pivots, we map your professional journey and position you for success. Build a compelling career narrative.
For You If:
- ✓ Unsure about your career direction
- ✓ Job search not generating results
- ✓ Considering a career pivot
- ✓ Want strategic clarity on your path
O2C & P2P Expertise
Deep expertise in Order-to-Cash and Procure-to-Pay transformations. Get guidance on process optimization, global operations best practices, and positioning your domain expertise for advancement.
For You If:
- ✓ O2C or P2P specialist
- ✓ Need to translate process improvements to business value
- ✓ Want to position for advancement
- ✓ Global operations experience
Founder Positioning
Thinking about starting something? Let's clarify your founder story and position yourself in the market. Get strategic guidance on your next venture, business positioning, and investor/client attraction.
For You If:
- ✓ Planning to launch a startup
- ✓ Want to define your founder story
- ✓ Need positioning for investors/clients
- ✓ Thinking about your next chapter
SAP & Systems Expertise
Transform your SAP/Oracle/JDE knowledge into career growth. Learn how to position technical expertise as business value, ace complex system interviews, and move from specialist to architect roles.
For You If:
- ✓ SAP/Oracle/JDE specialist
- ✓ Want to leverage technical expertise for advancement
- ✓ Preparing for systems interviews
- ✓ Want to transition to architect roles
Ready to Take Your Next Step?
Book a session on TopMate for 1-on-1 coaching tailored to your career goals. Limited availability, first-time rate available for new clients.
Book Your TopMate Session Now →