About Scenario Labs
Scenario Labs are interactive, real-world case studies and simulations designed to build practical problem-solving skills. Each scenario presents a realistic business situation where you'll make decisions, see consequences, and learn from the outcomes. Scenarios are available at all three role levels and aligned with each track.
📊 Record-to-Report (R2R) Scenarios
Reconciliation Basics
A bank reconciliation with a simple outstanding item. Learn to identify the issue and post the correction.
👉 Click to start scenario
Close Timing Pressure
You have 2 hours to close the books with multiple unresolved reconciling items. Prioritize and decide what can wait.
Large Unusual Items & GL Impact
A significant one-time transaction needs to be recorded in the right GL account with proper documentation for audit.
💰 Order-to-Cash (O2C) Scenarios
Simple Order Processing
Process a straightforward customer order from entry to invoice generation. Learn the basic flow and key validation points.
Dispute Resolution
A customer disputes an invoice. Analyze the issue, determine the root cause, and decide the appropriate resolution.
Collection Strategy for Aging AR
You have $2M in aging AR. Develop a collections strategy prioritizing high-value accounts and deciding when to escalate or write off.
📈 Finance Planning & Analysis (FP&A) Scenarios
Budget Data Collection
Support the annual budget cycle by collecting department data, performing basic sanity checks, and preparing for consolidation.
Variance Analysis & RCA
Monthly revenue is 15% below budget. Analyze the variance, identify root causes, and recommend corrective actions.
Business Case Development
Build a financial model for a proposed automation investment. Present ROI, payback period, sensitivity analysis, and recommendation.
⚙️ Finance Operations Scenarios
Understanding SLA Targets
Learn about GBS service level agreements (SLAs) and understand what it means to achieve and miss SLA targets.
Process Improvement Initiative
Identify a bottleneck in a process, analyze causes, develop an improvement plan, and estimate benefits.
GBS Transformation Planning
Design a new GBS operating model, define governance, set up shared services, and plan the transition.
🎯 Quote-to-Order (Q2O) Scenarios
Standard Quote Processing
Process a standard quote request with basic product configuration and pricing. Apply standard discounts correctly.
Complex Product Configuration
A customer requests a complex configuration with custom pricing. Assess feasibility, negotiate terms, and create the quote.
Contract Negotiation & Terms
A large prospect wants custom contract terms. Evaluate risks, negotiate with legal, and document the deal structure.
📦 Order Management (OM) Scenarios
Order Entry & Validation
Enter a customer order, perform validation checks, and prepare for fulfillment. Learn key data quality checks.
Order Exception Handling
A critical order has inventory shortage. Decide on substitutions, partial shipment, or backorder handling.
Omnichannel Fulfillment Strategy
Design a fulfillment strategy for orders across multiple channels and locations. Optimize for cost and speed.
🚀 How to Use Scenario Labs
- Read the Scenario: Understand the business situation and your role
- Make Decisions: Work through the scenario, making realistic choices
- See Consequences: Learn how your decisions impact outcomes
- Get Feedback: Review feedback and explanations
- Apply Learning: Use insights in your real work
Scenarios are self-paced and can be retaken. Try different approaches and see how outcomes change!